Legal notice
Legal Notice
Last Updated: October 2026
Welcome to Emma B Jewelry. By accessing our website, purchasing our products, or using our services, you agree to the terms and conditions described in this Legal Notice, together with our other posted policies.
Please review this information carefully before placing an order.
Product Information & Jewelry Disclaimer
Emma B Jewelry makes every reasonable effort to provide accurate product descriptions, photographs, measurements, materials, gemstone information, pricing, and other details.
Because many jewelry pieces incorporate natural materials, individual gemstones, pearls, and other components may vary in color, pattern, inclusions, texture, shape, size, and overall appearance. These natural characteristics are not necessarily considered defects.
Product colors and appearance may also vary slightly from photographs due to lighting, photography, screen settings, and individual device displays.
Measurements and weights listed on our website may be approximate unless otherwise stated.
Made-to-Order & Custom Jewelry
Certain Emma B Jewelry pieces may be made to order, customized, engraved, sized, or otherwise created specifically for the customer.
Production and completion dates provided for made-to-order or custom pieces are estimates unless expressly guaranteed in writing. Our team will communicate with you regarding the anticipated completion and shipping timeline.
Because customized and made-to-order pieces may be created specifically for an individual customer, they may be subject to different cancellation, return, and exchange conditions as disclosed at the time of purchase or in our Return Policy.
Pricing & Website Errors
We make every effort to ensure that pricing, product descriptions, availability, promotions, and other information displayed on our website are accurate.
Occasionally, typographical, technical, pricing, inventory, or other errors may occur. To the extent permitted by applicable law, Emma B Jewelry reserves the right to correct errors, update information, limit quantities, or cancel an affected order.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Fraud Prevention & Order Verification
To protect our customers and our business, Emma B Jewelry reserves the right to review orders for suspected fraud, unauthorized transactions, identity theft, payment irregularities, or other suspicious activity.
We may contact a customer to verify order, billing, shipping, identity, or payment information before an order is processed or shipped.
We may delay, decline, or cancel an order when we are unable to reasonably verify the transaction or believe the transaction may be fraudulent or unauthorized, subject to applicable law.
Customers are responsible for providing accurate billing, shipping, contact, and payment information when placing an order.
High-Value Orders & Signature Requirements
For the protection of our customers and Emma B Jewelry, orders valued at $500 or more receive complimentary standard shipping and may require an adult signature upon delivery.
Additional verification or delivery requirements may apply to high-value orders.
Customers are responsible for providing a secure and accurate delivery address where an authorized adult can receive and sign for the shipment when required.
Shipping, Delivery & Package Security
Customers are responsible for reviewing and confirming their shipping address before completing an order.
Once an order has shipped, customers should monitor the tracking information provided and make appropriate arrangements to receive the package, particularly when a signature is required.
If a package is lost, damaged, delayed, stolen, incorrectly delivered, or otherwise affected during transit, please contact Emma B Jewelry promptly so that we can assist with the carrier's investigation or claims process where appropriate.
Our shipping policies do not limit any rights or remedies available to customers under applicable consumer-protection law.
Jewelry Care
Fine jewelry is delicate and should be handled with appropriate care.
Depending upon the materials in your jewelry, exposure to water, swimming pools, salt water, perfumes, cosmetics, lotions, household cleaners, chemicals, excessive moisture, impact, extreme temperatures, or strenuous activities may damage or alter jewelry.
We recommend removing jewelry before swimming, bathing, exercising, sleeping, performing household work, or participating in activities that could expose the jewelry to impact, chemicals, or excessive wear.
Customers should periodically inspect clasps, prongs, settings, chains, stones, and other components. If a piece appears loose or damaged, discontinue wearing it until it can be professionally inspected.
Allergies & Skin Sensitivities
Individual reactions to metals and other jewelry materials vary from person to person.
Customers with known allergies or sensitivities should carefully review available product-material information before purchasing or wearing an item and contact us with questions before purchase.
If irritation or an unexpected skin reaction occurs, discontinue wearing the jewelry and seek appropriate medical advice when necessary.
Emma B Jewelry does not guarantee that a particular product will be suitable for every individual's skin or sensitivities unless expressly stated otherwise.
Children's Safety
Jewelry may contain small components and can present choking, swallowing, entanglement, or other hazards to infants and young children.
Unless a product is expressly identified as being designed for children, Emma B Jewelry products are intended for adult use.
Keep jewelry and jewelry packaging away from infants and young children and never allow a child to handle or wear jewelry without appropriate adult supervision.
Repairs, Alterations & Improper Use
Damage resulting from misuse, accidents, improper storage, exposure to chemicals, excessive wear, impact, unauthorized repair, resizing, modification, or alteration by a third party may not qualify for repair, replacement, or warranty coverage offered by Emma B Jewelry.
Normal wear and tear may occur over time and is not necessarily considered a manufacturing defect.
Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are governed by the Emma B Jewelry Return & Exchange Policy applicable to your purchase.
Certain custom, personalized, engraved, altered, resized, or made-to-order items may be excluded from standard returns or exchanges where permitted by applicable law.
Nothing in our policies is intended to exclude or restrict consumer rights that cannot legally be waived.
Intellectual Property
Unless otherwise indicated, the Emma B Jewelry name, branding, logos, website design, photographs, graphics, product descriptions, written content, and other original materials appearing on this website are owned by or licensed to Emma B Jewelry and are protected by applicable intellectual-property laws.
Content may not be copied, reproduced, republished, distributed, modified, or used commercially without prior written authorization, except where otherwise permitted by law.
Third-Party Services & Links
Our website may contain links to or integrations with third-party websites, payment providers, shipping carriers, social-media platforms, or other services.
Emma B Jewelry does not control independent third-party services and is not responsible for their separate content, privacy practices, availability, or terms. Use of third-party services may be governed by their own policies and terms.
Limitation of Liability
To the fullest extent permitted by applicable law, Emma B Jewelry will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be limited.
Nothing in this Legal Notice excludes, restricts, or limits liability or consumer rights that cannot legally be excluded, restricted, or limited.
Privacy & Payment Security
Customer information is handled in accordance with our Privacy Policy and the privacy and security practices of the service providers used to operate our online store and process transactions.
Customers should never send full credit-card numbers or other sensitive payment credentials to Emma B Jewelry by ordinary email.
If you believe an unauthorized transaction involving your payment method has occurred, contact your financial institution promptly and contact Emma B Jewelry so that we can review the order.
Changes to This Legal Notice
Emma B Jewelry may update this Legal Notice from time to time to reflect changes to our business practices, website, products, or legal requirements.
The current version will be posted on our website with an updated revision date.
Contact Emma B Jewelry
Questions regarding an order, product, policy, or this Legal Notice may be directed to:
Emma B Jewelry
Email: info@emmabjewelry.com
We strive to respond to customer inquiries within the same business day.
Important Legal Notice: This website and its policies are intended to provide customers with clear information regarding Emma B Jewelry's business practices. Nothing contained on this website is intended to waive, restrict, or replace rights provided to consumers under applicable law.